RICH Software's complete, on demand Help Desk software solution allows us to deliver exceptional customer service 24 hours a day, 7 days a week to users all over the world.

Using our help desk will allow you to:

• Monitor all your help desk incidents from one simple screen.
• See who has been assigned your incident and communicate directly with the engineer responsible
• Receive real time updates and resolutions (via email) when your ticket has been updated or closed.
• View the resolution details at your convenience

All existing customers should already have received a username and password. If you have not please contact us and we will create an account for you and then forward you your login details.

To access the help desk, please enter your login details in the appropriate fields on the right and click login.

User Name:
Password:
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